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Privacy Policy

How BugoLab collects, uses and protects your information.

Last updated: July 2026

This Privacy Policy explains how BugoLab ("we", "us"), operated by Burcin Goksu, collects, uses and protects your information when you visit bugolab.com or book an appointment with us.

Information we collect

  • Contact & booking details: when you use our contact form or book an appointment, we collect your name, email address, phone number, preferred dates and any message you send.
  • Payment information: when you pay a deposit, payments are processed securely by Stripe. We do not see or store your full card number — Stripe handles card data under PCI-DSS standards. We keep a record of the amount, date and status of your payment.
  • Usage & analytics data: we use analytics tools (such as Google Analytics) that collect anonymised information like pages visited, device type, approximate location and referring source, to understand and improve the site.

How we use your information

  • To respond to your enquiries and arrange your appointments.
  • To process deposits and confirm bookings.
  • To contact you about your appointment (for example, to confirm a preferred date).
  • To improve our website, services and content.

Sharing your information

We do not sell your personal data. We only share it with trusted service providers who help us operate — primarily Stripe (payment processing) and Google Analytics (website analytics) — and only as needed to provide our services or comply with the law.

Cookies

Our website may use cookies and similar technologies for analytics and to remember your preferences. You can disable cookies in your browser settings, though some features may not work as intended.

Data retention

We keep your booking and payment records for as long as necessary to provide our services and to meet legal, accounting or reporting requirements. You may request deletion of your data at any time.

Your rights

You have the right to access, correct or delete the personal information we hold about you, and to object to or restrict certain processing. To exercise these rights, contact us using the details below.

Contact

For any questions about this Privacy Policy or your data, contact us at hello@bugolab.com or call (323) 775-3637.